JBJ Exchange Policy
TWO WEEK EXCHANGE POLICY
Our two week exchange policy begins from the date of arrival via online orders.
We do not accept returns but product exchanges.
All returning pieces must have no signs of damage or wear.
Scratches, damages or wear marks will void the return.
We do not offer refunds on shipping charges.
J. Brooks is not responsible for additional shipping prices in the case of an upgrade to large return packaging.
If it is our error, we are happy to pay for the postage.
HOW TO RETURN
Please send your order to us in the same display, box, etc in which it was received.
To begin the exchange/return process please contact us HERE